Refund Policy

1. 14‑Day Money‑Back Guarantee

We want you to feel confident in your journey with SoberMeAI. If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial purchase.

This applies to the first subscription payment only. Renewals are non‑refundable after the 14‑day window.

2. How to Request a Refund

To request a refund:

• Email us at hello@sobermeai.com with the subject line “Refund Request”.
• Include the email address associated with your account.
• You will receive a confirmation within 2 business days.

Refunds are processed via Paddle and typically appear in your account within 5‑10 business days.

3. Cancellations

You may cancel your subscription at any time through your account settings or the Paddle checkout portal. If you cancel after the 14‑day window, you will retain access until the end of your current billing period, but no refund will be issued for the remaining time.

4. Exceptions

Refunds are not granted for:

• Partial months of unused service.
• Violations of our Terms of Service.
• Abuse of the free trial (e.g., creating multiple accounts).

5. Trial Period

Your 7‑day free trial does not require payment. If you do not cancel before the trial ends, your payment method will be charged. Cancelling during the trial prevents any charge.

6. Contact

For any questions about this policy, email us at hello@sobermeai.com.