1. Information We Collect
We collect information to provide and improve the App:
- Account Information: Email address, username, and payment details (handled securely by Paddle).
- Conversation Data: Your text and voice interactions with Sarah. Voice is transcribed and processed, but raw audio is not permanently stored.
- Usage Data: How you interact with the App (features used, session length).
- Device Information: Browser type, operating system, and IP address for security and analytics.
2. How We Use Your Information
We use your information to:
- Provide, personalize, and improve the App.
- Generate AI responses using trusted third‑party providers (Anthropic, ElevenLabs).
- Process payments via Paddle.
- Send you important updates (e.g., billing, service changes).
- Comply with legal obligations.
3. Data Sharing (Third Parties)
We share limited data with these essential partners:
- Anthropic (Claude): Your messages are sent to generate AI replies.
- ElevenLabs: Your text is sent to generate voice responses (only if you enable voice).
- Paddle: Your payment details are processed securely by Paddle. We never store your credit card.
- TiDB Cloud: Hosts your conversation history securely.
We do not sell your data to third parties.
4. Data Retention
Conversation history is stored as long as your account is active. You may delete your account at any time, which will remove your history.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing emails.
- Withdraw consent for data processing (where applicable).
To exercise these rights, contact us at hello@sobermeai.com.
6. Security
We implement industry‑standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
7. Children
SoberMeAI is not intended for children under 13. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or through the App.